You can place an order directly through our website by selecting a product, adding it to your cart, and completing checkout. No account is required, but creating one helps track orders easily.
We accept major debit and credit cards, UPI, net banking, and other secure payment options supported by Shopify’s payment gateway.
Yes. All payments are processed through secure, encrypted payment gateways. Arena Organica does not store your card or banking details.
If your order has not yet been dispatched, please contact us as soon as possible. Once shipped, modifications or cancellations may not be possible.
Yes. We currently ship across India using trusted courier partners.
Orders are usually dispatched within 24–48 hours. Delivery typically takes 3–7 business days, depending on your location.
Once your order is shipped, you will receive a tracking link via email or SMS.
At the moment, we ship within India. International shipping options may be added in the future.
If you receive a damaged, defective, or incorrect product, please contact us within the timeframe mentioned in our Returns & Refunds policy. We’ll review the issue and assist accordingly.
Approved refunds are processed back to the original payment method within the standard banking timeline.